Inside MYOB Acumatica: 3 Features You’re Probably Not Using

Written By Zali Cheffers

Many businesses using MYOB Acumatica stick to the basics: sales orders, purchasing, inventory, and financials. And while those core functions are powerful, the real magic of Acumatica lies in the features that often go unnoticed but have the potential to transform how your teams work every day. 

At Tonic, we’ve seen firsthand how unlocking just a few of these underused features can improve visibility, boost productivity, and streamline operations. 

Here are three of the most underrated features we believe every Acumatica user should be taking advantage of: 

1. Generic Inquiries (GIs) 

Generic Inquiries are one of Acumatica’s most flexible tools. They allow you to build custom data views from anywhere in the system, without needing a developer. 

What they’re great for: 

  • Creating real-time dashboards tailored to specific roles 

  • Exporting data for reporting without messy Excel workarounds 

  • Feeding data into BI tools or integrations 

2. Business Events 

Business Events let you automate emails, notifications, and even actions in response to system events, like a PO being approved or a customer going on credit hold. 

What they’re great for: 

  • Sending auto-alerts when key fields change 

  • Triggering workflows or approvals 

  • Monitoring exceptions without manual checks 

3. Side Panels 

Side Panels enhance usability by allowing users to view related information, without navigating away from their current screen. 

What they’re great for: 

  • Viewing customer AR balance from the sales order screen 

  • Checking item stock levels while processing quotes 

  • Looking up project info while entering timesheets 

These features aren’t just “nice to have.” They can create real operational gains, especially when tailored to your business workflows. If you’re already using Acumatica but think there’s more potential to unlock, we’d love to help. Our team specialises in configuration, optimisation, and automation, so you can get more value from your ERP investment. 

Contact us to learn more or to book a system review below!

Zali Cheffers
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